General Terms of Use 2019

Changes in the General Terms of Use

February 1st, 2019: meet AirPlus International


A first and important change is our company name, which will be modified as of February 1st, 2019, to AirPlus International SA/NV. This name change will allow us to present ourselves as truly the most innovative and trusted business travel management payment provider.


Along with this change in company name, we will be adapting our corporate identity to suit. Progressively, you will see changes in all our communication supports and channels. This is an ongoing project with more changes and new features to follow.


Updated General Terms of Use

Our updated General Terms of Use will be applicable as of March 7th, 2019.


Important note:  One clause will be operational at a later stage in our rebranding. As obliged by law, we will inform you two months in advance should this be updated. Until further notice, the current clause (mentioned below per document) remains effective.

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Important note:  Clause 14, point A, alinea 1

If an Account user makes a Charge in a foreign currency, it will be converted into Euros on the date it is processed (which may be different to the date of the transaction). The exchange rate which will be fixed by us on the basis of the exchange rate officially published by the ECB on the business day prior to the processing day of the transactions. In the absence of an ECB rate, unless a specific exchange rate is required by applicable law, the (reference) exchange rate used is the exchange rate provided to us by the payment card scheme (Visa or Mastercard). You may contact us by telephone or email to obtain it.

Important note:  Clause 11, alinea 1
If an Account user makes a Charge in a foreign currency, it will be converted into Euros on the date it is processed (which may be different to the date of the transaction). The exchange rate which will be fixed by us on the basis of the exchange rate officially published by the ECB on the business day prior to the processing day of the transactions. In the absence of an ECB rate, unless a specific exchange rate is required by applicable law, the (reference) exchange rate used is the exchange rate provided to us by the payment card scheme (Visa or Mastercard). You may contact us by telephone or email to obtain it.

Important note:  Clause IV, section " Foreign currency transactions" alinea 1
If an Account user makes a Charge in a foreign currency, it will be converted into Euros on the date it is processed (which may be different to the date of the transaction). The exchange rate which will be fixed by us on the basis of the exchange rate officially published by the ECB on the business day prior to the processing day of the transactions. In the absence of an ECB rate, unless a specific exchange rate is required by applicable law, the (reference) exchange rate used is the exchange rate provided to us by the payment card scheme (Visa or Mastercard). You may contact us by telephone or email to obtain it.

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Please find below the General Terms of Use with highlighted changes

GTC_Opening of Account_New_AirPlus_EN_V1_highlighted changes.pdf

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GTC_CorporateCardholder_New_AirPlus_EN_V1_highlighted changes.pdf

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GTC_ConsumerCardholder_New_AirPlus_EN_V1_highlighted changes.pdf

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